Customer intimacy, the way to bind customers

As a company you can go one step further than just offering good customer experience. Companies that pursue a customer intimacy strategy know very well the needs of their customers and try to meet them as much as possible, even when their customers have needs that do not directly match their own core business.

How to pick the most suitable software solution

To some companies it might be a real challenge to value the most suitable software solution for their business idea. Putting down a positive ROI as the end result turns out to be quite a task.

Do you now opt for standard software or do you go for a tailor-made solution?

We wrote a report in which we highlight the advantages and disadvantages of both software options based on our years of expertise.