A digital transformation without adoption is wasted money. A system that really helps users to do their job better or faster is the best guarantee for a high adoption rate.
A smart architecture enables flexibility in the further development of the application in a cost-efficient manner.
Those who strive for a positive ROI must first ensure that the software is actually used and that it also delivers a direct or indirect efficiency gain.
As a company you can go one step further than just offering good customer experience. Companies that pursue a customer intimacy strategy know very well the needs of their customers and try to meet them as much as possible, even when their customers have needs that do not directly match their own core business.
When customers contact us two years after a project to continue building on that project or to start something new, they appreciate that we still know what it is about and do not have to explain their business again.
How this evident advice is often overlooked in digital transformation (and it is not about technologies!)
“We notice that this often results in a recurring list of functionalities: a CRM, PIM, webshop, business dashboards and social media platform. “
To some companies it might be a real challenge to value the most suitable software solution for their business idea. Putting down a positive ROI as the end result turns out to be quite a task.
Do you now opt for standard software or do you go for a tailor-made solution?
We wrote a report in which we highlight the advantages and disadvantages of both software options based on our years of expertise.
Coteng automates data cleaning and -processing of the Belwind park.